Refund Policy

Thank you for choosing our IPTV Service. We strive to provide the best possible experience for our customers. However, we understand that there may be occasions where you need to request a refund. Please review the following policy regarding refunds and returns:

Refund Requests:

You can request a refund by filling out the form on our Refund Request page. Please ensure that all required fields are filled out accurately before submitting your request.

Refund Eligibility:

• Full Refunds: We offer full refunds for purchases made within the last 7 days.
• Partial Refunds: Refund requests for purchases made more than 7 days ago will be considered on a case-by-case basis. Partial refunds will be issued based on the remaining unused period of the subscription.
• Our support team will review all refund requests and contact users regarding the status of their requests.

Refund Process:

• Refunds typically take 5~7 working days to process. Please note that we rely on our payment processors to facilitate refunds, and we are unable to expedite this process.
• Once a refund request is received and verified, we will initiate the refund immediately. Refunds will be issued to the original payment method used for the purchase.

Customer Support:

If you have any questions or concerns about our refund and returns policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our service.

Policy Updates:

We reserve the right to update or modify our refund and returns policy at any time. Any changes to the policy will be communicated to users through our website or via email.

Thank you for choosing our IPTV Service. We appreciate your business and strive to provide the best possible service to our customers.